Frequently Asked Questions

If you are a new client, please complete our online application form. We will then contact you determine what else is needed. 

We can access your income details via the ATO tax agent portal, paper PAYG's or payslip's are not usually needed. 

We charge a flat fee, no percentage charges. We also take our fee from your refund, so there is nothing for you to pay up front. Our basic fee structure is outlined below.

Simple tax return - $180 (basic deductions, no complex preparation)

Complex tax return - $180 - $280 - based on work required. If your fee exceeds $280 we will advise on application

Amendments or past year returns - $180

Property Investment Schedule - $250

BAS Lodgement - $185

The outcome of your tax return is determined by your income, tax paid, and your individual circumstances. We ensure we claim all deductions and offsets you may be entitled to to maximise your refund.

The normal ATO processing time for an individual return is 7-10 business days. For amendments and previous year returns, or returns being audited, the processing time can be longer, we will advise at the time. 

We will pay your return to you as soon as we receive it back from the ATO. Domestic transfers usually go through straight away, international transfers may take a little longer.